This work originates from the idea to create a logical path, supported by various literature sources, that from the Facility Management, through the Service Supply Network Management, arrives at the M- RFIDFM system. The state of the art has revealed the need to deepen the alliance between the Facility Management and the Service Supply Network Management: two approaches, both aiming at customer satisfaction, that, together, can provide excellent results, in terms of quality of service provided. In this context, a major determinant is the management of data and information, in other words the management of the acquisition, transmission and sharing of the same, among network participants, in the real time. In this regard, it is advisable to adopt the solution of the mobile Facility Management, supported by RFID technology
Integration between Facility Management and Service Supply Network Management: M-RFIDFM system
ROMANO, ELPIDIO
2013-01-01
Abstract
This work originates from the idea to create a logical path, supported by various literature sources, that from the Facility Management, through the Service Supply Network Management, arrives at the M- RFIDFM system. The state of the art has revealed the need to deepen the alliance between the Facility Management and the Service Supply Network Management: two approaches, both aiming at customer satisfaction, that, together, can provide excellent results, in terms of quality of service provided. In this context, a major determinant is the management of data and information, in other words the management of the acquisition, transmission and sharing of the same, among network participants, in the real time. In this regard, it is advisable to adopt the solution of the mobile Facility Management, supported by RFID technologyI documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
